Editing fees for a scheduled event

Update the processing and additional fees for a scheduled event from its Settings page.

Open the Fees settings

Select Program from the main menu.
Find the scheduled event item you want to manage.
Click on that item.
Click Settings to open the settings page.
In the Settings page, find the Fees section and click in the top-right corner of the section. A pop-up with fee options opens.

If the Fees section does not have , one of the following is the most likely reason:
The event is shared and was created by your co-host. Only the co-host organization can edit the event itself. You can view its settings and manage bookings.
Your team role does not have permission to add or edit events. Only Moderator roles and above can do this.

Note: For event states where Edit appears instead of Settings, select Edit to make a full change to the event, including its fees. See Scheduling an event in the Program.

Set processing fees

By default, processing fees are included in the base ticket price. In the fee options, choose how processing fees are handled:

Included — the fee remains included in the base price.
Charged separately — the fee is charged separately to the customer.
Shared — the fee is split between you and the customer.

Add other fees

You can also add additional fees. Set each additional fee as either:

A percentage, or
A fixed amount.

Choose whether it applies per ticket or per order.

Use the receipt and wallet preview to check how the selected fee setup affects the customer receipt and your wallet.

For the full fee setup context used when scheduling an event, see Scheduling an event in the Program.