Events & Program
Covers the event lifecycle management. Everything you need to build and manage your event catalogue and schedule.
- Adding an event, experience, or attraction Create an event, experience, or attraction by adding its description, category, and media, then continue to scheduling when ready.
- Scheduling an event in the Program Schedule an event in the Program by setting its dates, location, pricing, fees, access method, and opening sales.
- Browsing and filtering your events Find events on the Events page and narrow the list by search, event timing, archive status, or category.
- Program layout and event statuses Understand the Program page layout, filters, progress bar, event statuses, and local time-zone display for scheduled events.
- Program event actions and settings Use the settings menu on a scheduled Program event to view insights, share it, export guests, message customers, manage sales, edit, or cancel.
- Editing an event Edit an event’s core information from Events, or update a scheduled occurrence from the Program.
- Sending a message to the event audience Send a message to customers with eligible bookings for a scheduled event from the Program.
- Exporting the guest list from the Program Download the full guest list for a scheduled event from the Program as a PDF or CSV file.
- Rescheduling an event Reschedule an event that is already on sale, notify attendees when required, and reopen sales after the change.
- Canceling an event Cancel a scheduled event from the Program, notify customers with valid bookings, and understand what to do about refunds.
- Archiving and unarchiving an event Archive old events to hide them from the default Events view and the Program scheduling dropdown, then unarchive them when needed.
- Deleting an event Delete an event from Events after removing its scheduled Program items, provided it has no booking orders.