When a scheduled event has bookings, use its Access settings to change its ticket-template distribution or action link without performing a full edit. For an overview of the available limited changes, see Partial edits to a scheduled event.
Open the Access settings
- Select Program from the main menu.
- Find the scheduled event item you want to manage.
- Click
on that item. - Click Settings to open the settings page.
- In the Settings page, find the Access section and click
in the top-right corner of the section. An access options pop-up opens.
If there is no
in the Access section, one of the following may apply:
- The event is shared and was created by your co-host. Only the co-host organization can edit the event itself. You have read-only access to its settings and can manage its bookings.
- You do not have sufficient team permissions. Only
Moderatorroles and above can add or edit events.
Note: If the event is in Pending or Closed sale status, you may see Edit instead of Settings. Select Edit to perform a full event edit, including access changes. See Scheduling an event in the Program.
Edit the ticket template
In the access options pop-up, choose Ticket to change ticket-template distribution.
You can choose whether to use:
- A common ticket template for all channels.
- Separate ticket templates for the online and box-office channels.
Use Tickets overview to manage the ticket templates available to your events. To build or update a template itself, see Creating a ticket template.
Edit the action link
In the access options pop-up, choose Action link to configure the action link for the event.
Configure the action-link button labels and URL placeholders. The placeholders supply event-specific values in the action-link URL.