Creating a price policy

A price policy lets you define pricing rules that are applied automatically to an event based on customer actions at checkout. Create the policy first, then add its rules and attach it to an event.

You can also use the AI assistant to create price policies. Click at the top of the page to open it. For full details, see Discounts overview.

Create a price policy

1. In the main navigation, go to Price Policies.
2. Click in the top-right corner.
3. Enter a name for the new price policy, then click the apply button on the right side of the row to confirm.

The price policy is now created. To edit its name later, click for that price policy row.

Add rules to the policy

1. On the Price Policies page, click the right-hand button for the price policy you want to configure. This opens the policy rules management page for that policy.
2. Click in the top-right corner.
3. You are redirected to the Create new policy rule page, where you can configure the rule.

For details on configuring rule fields, conditions, and discounts, see Policy rules explained.

Tip: After creating or changing a discount, go through checkout and try to trigger it. Test it in both the online checkout and the box office.

Once your rules are ready, attach the price policy to an event.