October 2026 brings two important updates to Entase: more control over how your team works and a clearer view of your ticket sales.
Custom roles for your team
Until now, team access was governed by a fixed set of system roles. You can now create your own roles and decide exactly which parts of Entase each one can reach – events and program, box office, statistics, administrative tools, and more.
This is useful any time the built-in roles don't quite match how your organization works. A box office operator who shouldn't touch financial reports, a marketing coordinator who needs statistics but not order management – you can model those distinctions precisely instead of working around them.
Custom roles are created and assigned from the Team section of your partner profile. The Roles and permissions article explains what each permission covers, and Creating and managing custom roles walks through the full setup.
A dedicated Tickets tab in Statistics
Statistics now has a standalone Tickets tab alongside the existing tabs. It gives you three ways to group sold tickets:
- By type – grouped by ticket type, regardless of the price charged.
- By price – grouped by the actual sale price.
- Combined – both dimensions at once, so you can see how each ticket type sold across different price points.
All the shared filters apply here too – you can narrow the view by event, operator, date range, or any combination of those. The result is a cleaner picture of what sold and at what price, without having to cross-reference multiple reports.
For a full tour of the Statistics section, see Work with statistics.